STORE POLICY
- Visit our website
at http://www.portoandbello.com , or any website of ours that links to this privacy notice
- Engage with us in other related ways, including any sales, marketing, or events
names
phone numbers
email addresses
mailing addresses
contact preferences
passwords
usernames
contact or authentication data
- Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps"), and hardware settings).
- Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
- Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
- To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
- To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
- To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
- To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
- To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
- To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user.
- To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
-
To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see "WHAT ARE YOUR PRIVACY RIGHTS?" below).
- To deliver targeted advertising to you. We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more.
- To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.
- Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Click here to learn more.
-
Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
- Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
- Send users information about special offers and discounts on our products and services
- Develop and display personalized and relevant advertising content for our users
- Analyze how our services are used so we can improve them to engage and retain users
- Support our marketing activities
- Diagnose problems and/or prevent fraudulent activities
- Understand how our users use our products and services so we can improve user experience
- Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
-
Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
- For investigations and fraud detection and prevention
-
For business transactions provided certain conditions are met
-
If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
-
For identifying injured, ill, or deceased persons and communicating with next of kin
- If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse
- If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
- If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
- If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
- If the collection is solely for journalistic, artistic, or literary purposes
- If the information is publicly available and is specified by the regulations
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
Order Fulfillment Service Provider
Payment Processors
Performance Monitoring Tools
Product Engineering & Design Tools
Retargeting Platforms
Sales & Marketing Tools
Testing Tools
Affiliate Marketing Programs
Cloud Computing Services
Communication & Collaboration Tools
Ad Networks
Finance & Accounting Tools
Government Entities
Data Storage Service Providers
Data Analytics Services
Social Networks
Website Hosting Service Providers
User Account Registration & Authentication Services
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
-
When we use Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs (e.g., Google Maps API, Places API). To find out more about Google’s Privacy Policy, please refer to this link.
We use certain Google Maps Platform APIs to retrieve certain information when you make location-specific requests. This includes: __________ ;and other similar information. A full list of what we use information for can be found in this section and in the previous section titled “HOW DO WE PROCESS YOUR INFORMATION?”. We obtain and store on your device ('cache') your location . You may revoke your consent anytime by contacting us at the contact details provided at the end of this document. The Google Maps Platform APIs that we use store and access cookies and other information on your devices. If you are a user currently in the European Economic Area (EU countries, Iceland, Liechtenstein and Norway) or the United Kingdom, please take a look at our Cookie Notice .
- Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
- Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.
Contact us using the contact information provided.
Porto & Bello Accessible Clothing
FAQ
What is Porto & Bello’s mission?
Porto & Bello creates stylish, functional clothing specifically designed for individuals undergoing medical treatments. Our garments feature discreet access points for IV lines, portacaths, PICC lines, and central lines, offering comfort and convenience during treatment without compromising on style.
Why choose Porto and Bello clothing?
Our designs are stylish and practical, making it easier to manage medical appointments while maintaining your personal style. We focus on the person not the patient. Our high quality designs are made with all treatment and access points in mind from chemotherapy to dialysis and so much more. Our access points are perfect for, but not limited to PICC lines, IV's, cannulas, Port-a-cath and central lines.
How do I choose the right size?
T-shirt: Women should size down from their usual size, while men should stick to their regular size.
Sweatshirt: Women should order their usual size for a standard fit or size up for a relaxed fit. Men should size up one size, as our clothing is unisex.
How is Porto & Bello different from adaptive clothing brands?
Unlike general adaptive clothing, which focuses on accessibility for people with physical disabilities, Porto & Bello specialises in medical-access clothing. Our designs allow easy access for healthcare procedures like chemotherapy, dialysis, blood transfusions, and long-term IV treatments, ensuring patients remain clothed and comfortable throughout.
What types of medical treatments are your clothes designed for?
Our clothing is specifically crafted to accommodate:
: Easy access to portacaths and central lines.
: Discreet openings for fistulas, grafts, or catheters.
: Seamless access to PICC lines.
: Convenient access for ongoing intravenous treatments.
: Soft, non-restrictive fabrics designed to avoid irritating sensitive areas.
: Ideal for individuals with autoimmune disorders, cancer treatments, and chronic pain conditions requiring frequent medical interventions.
: For patients undergoing biologic infusions for conditions like Crohn’s disease, rheumatoid arthritis, or multiple sclerosis.
Are Porto & Bello garments suitable for everyday wear?
Absolutely. Our clothes are designed to be stylish and practical, making them perfect for medical appointments, hospital stays, and casual daily wear. Patients can transition from treatment to their daily routine without changing clothes.
How should I care for my Porto & Bello clothing?
For optimal longevity, machine wash on a gentle cycle with mild detergent and air dry to preserve the fabric and access points.
Do you offer international shipping?
Yes, we ship worldwide. Delivery times and costs vary based on location.
What is your return and exchange policy?
We accept returns and exchanges within 14 days of purchase, provided the items are unworn and in their original condition.
Why is accessible clothing better than adaptive clothing for medical treatment?
Adaptive clothing is designed for easier dressing but lacks features for medical accessibility. Our accessible clothing offers strategically placed zippers, snaps, and discreet openings, allowing healthcare professionals to provide treatment without requiring patients to undress. This makes it more practical and dignified for individuals undergoing regular medical care.
What is the NFD collaboration, and how does it support charity?
Our collaboration donates £5 from every sale to Future Dreams charity, supporting individuals affected by breast cancer.